Shipping

SINGAPORE

Normal Mail (Non-Registered) within Singapore is FREE no matter how many pair of laces you purchase. Registered Mail Shipping (SMARTPAC) costs SGD3.80.

Please be advised that delivery is not handled by us, hence we cannot accommodate to requests for delivery to be made at a particular time neither are we able to determine the day and/or time of delivery.

Note that NORMAL MAIL does not come with a tracking number. There is a 0.01% chance that it may get lost. If you do hit the jackpot and your package gets lost, we will not be responsible for it. If you chose normal mail, you acknowledge that you have accepted the risk.

MALAYSIA & BRUNEI

Registered Mail (With Tracking) costs SGD4.50 Delivery will be made using Singpost.

Shipping to Malaysia takes an average of 7 - 14 working days. We advise you to order your laces in advance during festive seasons.

SLICKIESLACES will not be held liable for the loss of normal postage parcels. Tracking of normal postage parcels will not be possible. We strongly advise you to choose registered parcel to ensure that your parcel is trackable, and to reach your doorstep safely & securely. 

International

International Shipping costs a flat fee of SGD5.50. Delivery will be made using SINGPOST

Please note that if you purchase our cleaning brushes, International Shipping will cost a fee of SGD7.50 for the first brush instead, due to the heavier weight. Additional brushes will cost an additional SGD2.00 of shipping fee.

Your order is protected by our Refund Policy. Get your order or your money back. This does not apply to Canadian Customers. As we have been having numerous issues with Canada Post, we will not be liable for any lost mails or long delays for any shipments to Canada. Please purchase at your own risk.

Tracking number will be provided.

Once the package arrives in your country, SINGPOST will hand it over to your local post office (USPS, Canada Post e.g.) for customs processing (if needed) and delivery. The delivery is made by your national postal serviceOnce item has reached destination country, please contact your local Post Office with the Tracking Number. While we indicate that it will take 10-15 working days approximately for the item to reach your address, it may take more than that due to unexpected delays. Delays can occur in transit or holds at the local customs office, so it's possible to take up to 5 weeks (25 working days) for an order to be delivered. 

Please be advised that delivery is done by your local postal service, and as such we are not able to control when delivery will be made. Please refer to our POLICY on lost registered mails.

We would like to highlight that once the tracking number has been provided therein, registered postage will not be refundable under all circumstances as it is deemed to have been duly delivered. 

Please note that as Singpost is a third party company engaged in delivery, by opting for this, you are bound to the terms of engagement as provided by them.

You are to bear any additional charges incurred through customs or taxes.

slickieslaces international shipping delivery process order

Below is a table that shows the estimated delivery time it takes for it to reach your countries' Postal Office when we post the item. These are estimated timings and it may take more than the indicated days to reach you, depending on the efficiency of your local postal company. Please allow for more time for your local Post Office to deliver to your address. Singpost will deliver the items directly to your local Post Office. From then on, any delays will be due to local post office, and not Singpost. 

Country Of Destination (Major Cities/ Office of Mail Exchange)*

Estimated Delivery Time
For Major Cities
(Working Days)

Normal Mail

Australia (Sydney, Melbourne, Perth) 

4 - 6

Brunei Darussalam (Bandar Seri Begawan) 

4 - 6

Canada (Vancouver)

6 - 9

China, People's Republic of (Beijing, Guangzhou, Shanghai)

6 - 8

France (Paris)

5 - 7

Germany (Frankfurt)

5 - 7

Hong Kong (Hong Kong)

3 - 5

India (Chennai, Mumbai, Kolkata)

5 - 8

Indonesia (Jakarta, Batam)

5 - 8

Italy (Rome)

7 - 9

Japan (Tokyo, Osaka)

3 - 5

Malaysia (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu)

4 - 6

Netherlands (Amsterdam)

4 - 6

New Zealand (Auckland)

4 - 6

Philippines (Manila)

6 - 8

South Africa (Johannesburg)

5 - 7

Sweden (Stockholm)

4 - 6

Switzerland (Zurich)

4 - 6

Taiwan (Taipei)

4 - 6

Thailand (Bangkok)

4 - 6

United Arab Emirates (Dubai)

5 - 8

United Kingdom (London)

4 - 6

United States of America (San Francisco, New York, Honolulu)

6 - 8

Vietnam (Ho Chi Minh)

5 - 8

Other Destinations in Asia and Territories in the Pacific

5 - 10

Other Destinations in the Middle East, Africa, Europe and Americas

6 - 12