Is there tracking for all shipping methods?
How long does it take to ship?
Our goal is to ensure that you receive your products in the shortest time possible, wherever you may live. We deliver to hundreds of customers all over the world. Time frame for delivery is divided into two parts.
- Processing time: All orders will be shipped within 2-3 working days unless we require more information from you.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 10-15 working days. All orders will be fulfilled by your local postal service company.
Upon fulfilment of your order, you will receive a shipping confirmation email containing your tracking number.
My tracking information shows "Delivered" but I never go it. What should I do?
Unfortunately Slickieslaces cannot be held responsible for packages that go missing once the tracking info shows that it's been Delivered. We recommend visiting your local Post Office to see if they can locate your package. In our experience, it can sometimes take an additional 2-4 days for packages to find their way to your address even after it states that it's been delivered. If FEDEX shipping was chosen, feel free to file a claim through FEDEX regarding a lost or stolen package.
Does COVID-19 affect delivery of my package?
Yes. Please read more at this LINK.
What If I typed in the wrong address?
You will need to pay a re-shipping fee if your packages gets returned. Note that we will only RESHIP when the package is SUCCESSFULLY returned. We will not ship a new batch to you unless you make a new order.
How do we ship our packages and where do we ship from?
All packages are shipped from the United States of America.
For the United States, all packages are shipped through USPS First Class - Package.
For the Rest of the World, packages are shipped through DHL Parcel International Standard.
International and Local Tracking Status
You will be able to track your package all the way to your doorstep. You will know the exact location of your parcel every single step of the way, and you will not need to worry about your package getting lost. Please shop at Slickieslaces with no worries of lost parcel! Delivery Confirmation is also provided by our delivery partner.
You are to bear any additional charges incurred through customs, taxes or ANY fees charged by your local Post Office. Slickieslaces will not be liable for any additional costs incurred.
What are our shipping prices?
Our prices are dynamic and changes regularly based on what the couriers are charging.
We suggest adding an item to cart, and check out the shipping calculator for the most accurate prices.
Generally, USA shipping costs $6 and International shipping costs ($12) thereabouts.
More information on international orders
Once the package arrives in your country, it will hand it over to your local post office (USPS, Canada Post e.g.) for customs processing (if needed) and delivery. The delivery is made by your national postal service. Once item has reached destination country, please contact your local Post Office with the Tracking Number. While we indicate that it will take 10-15 working days approximately for the item to reach your address, it may take more than that due to unexpected delays. Delays can occur in transit or holds at the local customs office, so it's possible to take up to 5 weeks (25 working days) for an order to be delivered.
Please be advised that delivery is done by your local postal service, and as such we are not able to control when delivery will be made. Please refer to our POLICY on lost registered mails.
We would like to highlight that once the tracking number has been provided therein, registered postage will not be refundable under all circumstances as it is deemed to have been duly delivered.
For Philippines customers, please note that you may need to head to your nearest PH Post Office to collect the package as this is a requirement from the PH Post Office.
Tracking number will be provided in our shipping confirmation email.